Refund policy

Do you accept returns or exchanges?

We aware that for one reason or another there may be a need to exchange or return your purchase. Currently, each Hope & Glory Barnes Eagles product is made/branded to order, so unless there is a fault with the item unfortunately we do not accept returns or exchanges. Whilst faults are rare, it does occasionally happen – simply email with a photo and description of the fault and we’ll arrange a replacement or refund. This can be done within 14 days of receipt.

PLEASE NOTE: It can take up to 28 days for a return to be processed.